FAQ'sMesh Networks End2End™ System is an important addition to your existing solution offerings or property, immediate and recurring revenue possibilities, while creating new market opportunities.

  • Why do I need the MeshVu™ Network Monitoring System?

    You need the MeshVU™ Network Monitoring System because the MeshVu™ System reduces end user frustration and costs associated with an outage by reducing time spent by property management and IT staff.

    The following is a real event example of how the MeshVu™ Network Monitoring System’s proactive responsiveness can affect a property. -The MeshVu™ Network Monitoring System designated administrator received a notice that an AP was no longer connected to the core network. The administrator began testing the system to determine the issue, and after troubleshooting with no resolution, called the office staff to advise them of the outage, and advise the office staff that the issue would be resolved as soon as possible. The office staff had no idea there was a network problem. In fact the issue was resolved before an end user noticed there was an outage in their building. The result? Very happy property owners and staff, and more importantly, the property end users did not feel the effects of the outage due to the timely resolution.-Real Event

    The MeshVu™ Network Monitoring System is an agent-less monitoring system that monitors the health status of all core network devices such as access points, switches, servers, routers, and IP cameras. It also provides proactive & automated event notification for network monitoring and support.

  • What is the difference between the MeshVu™ Network Monitoring System and MeshDash™ feature?

    The difference between the MeshVu™ Network Monitoring System and MeshDash™ feature is the MeshVu™ System is a core network device monitor and manager, and the MeshDash™ feature is a bandwidth usage monitor, service level plan setting dashboard, account management, reporting dashboard, and an end user self-administration dashboard.

  • How does the MeshVu™ Network Monitoring System support property staff?

    The MeshVu™ Network Monitoring System supports property staff by continually monitoring the health of core network devices. The System captures event data 24/7 from devices such as IP cameras, access points, switches, servers, and routers.

    If there is an event detected, the System notifies the designated administrator of the event. The administrator will know which device needs attention, therefore a faster issue resolution is possible. The administrator can generate network reports and make certain adjustments remotely, just by logging into the system. The MeshVu™ Network Monitoring System provides peace of mind for property staff, and more time to focus on customer care, not IT.

  • Does the MeshVu™ Network Monitoring System contribute to the satisfaction of end users?

    Yes, the MeshVu™ Network Monitoring System can contribute to the satisfaction of end users. The MeshVu™ Network Monitoring System is a proactive warning, and troubleshooting tool that aids in reducing network downtime. Secondly, the MeshVu™ Network Monitoring System provides peace of mind so staff can focus on customer service, not IT.

  • Does the MeshVu™ Network Monitoring System require the property staff to perform IT level maintenance to maintain functionality?

    No, the MeshVu™ Network Monitoring System does not require property staff to provide IT level maintenance. All maintenance is scheduled and performed by Mesh certified network technicians.

  • What devices does the MeshVu™ Network Monitoring System monitor on a property network?

    The MeshVu™ Network Monitoring System is an agent-less monitoring system that monitors the health status of core network devices such as access points, switches, servers, routers, and IP cameras.



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